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Terms and conditions

 

GENERAL CAR RENTAL CONDITIONS

The rented car can only be used in strict compliance with the road legislation and all its changes, decisions or regulations that modify or supplement the road legislation in force at the time of the conclusion of the contract. Any violation related to the object of this contract, of these rules, will automatically lead to additional costs that will be invoiced to the customer.
By signing the rental contract, the tenant undertakes the following:
- to comply with all Romanian laws in force regarding road traffic
- not to take the car outside the borders of the country only with our consent.
- not to lend the car to other people who are not included in the contract
- not to use the vehicle for carrying out commercial or other activities;
- not to sublet it to third parties
- not to allow overloading of the vehicle (number of seats and weight) beyond the maximum limits provided in the registration slip
- not to use the vehicle to participate in races, competitions, other car tests
- not to repair the vehicle except in a service agreed by the owner
- not to leave the vehicle unlocked, with the keys in contact and/or with the windows or trunk open
- not to use the vehicle except in accordance with the manufacturer's instructions and recommendations and only for the purpose stipulated in this contract
- to drive the vehicle only on public roads, being prohibited from using it on forest roads, in mountain expeditions or on bumpy roads
- not to push or tow any vehicle, caravan or other object
- not to drive under the influence of alcoholic beverages, narcotics or any other substance that affects the state of concentration.
Any violation of the above clauses entails the withholding of the guarantee and the request for other material damages in case the car suffers damage as a result of the violation of the mentioned.
The renter also undertakes to notify the company representative immediately if he notices light bulbs on the board or any other abnormal signs appearing in the operation of the car that may endanger its technical condition or even the safety conditions of the traffic.

RENTAL CONDITIONS


Part:
The rented car is the property of the Rent a Car company, the owner authorizing its use by the tenant registered in the contract only for the period mentioned in writing and in compliance with the conditions it provides. The owner reserves the right to refuse to rent or extend the rental of a car.


Age: The person who wants to rent and drive a vehicle must be at least 21 years old and have held a category B driver's license for at least 1 year. The vehicle can only be driven by the person registered in the contract.


KM limit: For the entire rental period, km are unlimited. For long-term rentals, however, it is not allowed to cover more than 4,000 km/month.


The rental rate: includes periodic technical inspection, vehicle maintenance, oil change, car civil liability insurance, CASCO insurance, Rovigneta, VAT, replacement of the defective vehicle if the defect is not due to improper use of the rented vehicle, but due to reasons related to strictly by car.


Delivery/Receipt: The vehicle is delivered in good working order, without defects hidden by nature to prevent it from moving, clean inside and out and with a full tank. Thus, the client is obliged to bring it under the same conditions; otherwise, the owner will charge from the warranty any lack or irregularity in the car or inventory items, according to this contract.


Return: The renter has the obligation to return the car at the date and time specified in the contract and under the same conditions in which he originally took it. The minimum rental period is 24 hours; for a delay of more than 3 hours, another day's rental is charged. For unannounced delays of more than 5 hours, the owner will consider it a case of fault and will report the theft of the car to the Police. Using the vehicle beyond the rental period without a written approval in this regard constitutes a crime of illegal appropriation of the vehicle and is sanctioned according to the Romanian Penal Code, the owner reserving the right to act according to the law.


Additional charges: Any fine, tire, road or parking tax, etc. as well as the cost of any repairs during the rental period, caused by the tenant, will be borne by him. Also, if due to an accident caused by the renter's fault the car can no longer be transported on wheels, by signing this contract the client undertakes to pay the costs of transporting it on the platform to the premises from where he rented it.


Special mentions:


Any complaint related to the condition of the car must be made immediately after receiving it.
The fee for cars brought without a full tank of fuel is 1.5 euros/liter.

RENTAL CONDITIONS


For the rented vehicle, the tenant will deposit a guarantee depending on the class of the vehicle, between 200-900 EUR.
The guarantee will be returned to the customer at the end of the contract, provided that he returns the car in the same condition in which he received it. The guarantee can be retained by the renter - partially or even in full, depending on the severity of the following situations:
- in the case of damage caused to the vehicle due to the tenant's fault or negligence (damage caused by a traffic accident or improper parking of the car that leads to finding it damaged in the parking lot). In these cases, at least 150 euros are charged, the Casco franchise fee;
- if the car returns with damage and the renter does not present any supporting document (police report, repair authorization, amicable accident report, copies of the documents of the other drivers involved in the accident)

- in case of an accident and the value of the repairs exceeds 50% of the value of the car, the customer is responsible for the entire value of the repairs.

- if, after a technical failure of any kind or an accident, the renter abandons and does not ensure the supervision of the car; - in the case of malicious exploitation of the rented vehicle which results in damage to the interior of the vehicle (staining or burning of the upholstery, soiling of the dome, loss car keys or inventory items, damage to rims and tires - elements not covered by Casco);

- in case of malfunctions caused by improper operation of the car: broken oil pan, damage to the engine shield, destruction of the clutch due to excessive skidding (on snow, mud or wet grass);
- if the customer ignores the ignition of some on-board warning lights and continues to use the car, causing technical malfunctions.

INSURANCE


A daily insurance can be charged for zero liability in case of damage or theft. In this case, there is no need to pay the guarantee. The zero liability insurance will not be returned to the customer at the end of the rental period. .Zero liability insurances start from 4eur/day to 30/eur/day depending on the chosen model.
The insurances do not cover defects produced in the engine or its sub-assemblies which are caused by the customer's fault due to improper use and which will be certified by a specialized car workshop.
The insurance does not cover damages caused by incidents produced by the client as a result of the consumption of alcohol, drugs or other substances prohibited by law. In these cases, the customer will bear all the repair costs, including the days of downtime in the service, also being solely responsible for his actions.
The insurance does not compensate the theft of the car in cases where it is left with the keys in the ignition, unlocked and unattended. For theft compensation, it is mandatory to present the key with which the car was handed over to the customer.
During this contract, the client is responsible for all damages caused to third parties, if they have additional claims, or if the value of the damages exceeds the insured amount.

PROCEDURES IN CASE OF AN ACCIDENT


In case of accident, damage or theft, the tenant has, above all, the obligation to immediately call the rental company to announce the incident and be guided in solving the situation. Then he must obtain the following documents:
In case of accident, damage or theft, the tenant has, above all, the obligation to immediately call the rental company to announce the incident and be guided in solving the situation. Then he must obtain the following documents:
Amicable finding of the accident completed to the smallest detail - in case the parties recognize each other's fault.
In case of an accident with aggravating conditions that require the intervention of the Police, the following must be obtained:
Amicable finding of the accident completed to the smallest detail - in case the parties recognize each other's fault.
In case of an accident with aggravating conditions that require the intervention of the Police, the following must be obtained:
The Police Report/Verbal Process which must include the signature of the police body that draws up the report, the stamp of the police station and the mention that the vehicle was/was not driven under the influence of alcoholic beverages
Repair authorization that must include the signature of the police body and stamp, as well as absolutely all the damaged elements of the car, from the most serious to the smallest scratches
Children according to the bulletin and driver's license of the other drivers involved in the accident
Children after insurance and the registration certificate of the other cars involved in the accident.
By signing this contract, the client irrevocably undertakes to cooperate with the representatives of the rental company in order to initiate proceedings with the insurance company when the damage file is opened.

 

FINAL PROVISIONS


From the moment the car is handed over, until it is returned to its possession, the owner is exempt from liability for damages caused to third parties by the vehicle rented to the client.
For non-fulfillment of the mutual obligations stipulated in the rental contract, the parties are liable according to the laws in force.
The rental contract is subject to the laws of Romania. Any dispute arising from or in connection with this contract will first be resolved amicably, and in case of non-resolution, the parties will address the competent courts.